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Cancellation and Refund Policy
This policy outlines the terms and conditions for cancellations and refunds at PARLEG, operated by VISHAL KUMAR.
1. Investment Cancellation
Due to the nature of our investment products:
- Active investments cannot be cancelled once initiated
- Investment plans are binding once confirmed and funds are allocated
- Early withdrawal may be subject to penalties as per the investment terms
2. Refund Eligibility
Refunds may be considered in the following cases:
- Technical errors in fund transfer
- Duplicate transactions
- Unauthorized transactions (subject to investigation)
- System errors preventing investment allocation
3. Refund Process
To request a refund:
- Contact our support team within 24 hours of the transaction
- Provide transaction details and reason for refund
- Submit any required documentation
- Allow up to 7 business days for review
- If approved, refund will be processed to the original payment method
4. Processing Time
- Refund requests are typically processed within 7 business days
- Bank transfer refunds may take 3-5 additional business days
- UPI refunds are usually processed within 24-48 hours
5. Non-Refundable Items
The following are not eligible for refund:
- Completed investment cycles
- Processing fees
- Transaction charges
- Withdrawal fees
6. Contact Information
For refund requests or related queries, please contact:
Customer Support
PARLEG Investments
123 Investment Street, Koramangala
Bangalore, Karnataka - 560034
Email: refunds@PARLEG.com
Phone: +91 62090 26046
7. Policy Updates
We reserve the right to modify this policy at any time. Users will be notified of any changes through our website or email communications.